Logical Thinking & Problem Solving

Training Objective

Over 2 days acquire a systematic way for logical thinking, which is the fundamental language of business communication, and of problem solving thinking for coherently conducting business.

Course Characteristics

On Day-1, the 3 elements required for logical thinking are systematically explained beginning with considering “what logical is.” An explanation of the pyramid structure, which is an extension of logical thinking, is explained and trainees learn how to build an assertion for the issue, which is what the other party wants to know.

During Day-2 the thinking and procedures required for problem solving and their importance are explained. After that, case studies are used to learn how to apply the various procedures.

Time Schedule

1st day 2nd day
9:00 Introduction

Logical Thinking Fundamentals

Logical Structuring




9:00 Problem Solving

Check of problem-solving ability

Don’t fall into the HOW syndrome trap

10:30 3 Steps of Problem Solving (WHERE, WHY, HOW)

(Simple Case)


Lunch Lunch
13:00 Pyramid structure exercise








14:30 (Company Case)




16:00 Pyramid structure comprehensive exercise
17:30 Summary 17:30 Summary


Recommended For

  • Junior and senior staff who need problem solving thinking for their work
  • People learning logical thinking for the first time

Past Clients Utilizing this Training

Major general trading company
Elective problem solving training
Major parts manufacturer
Selected newly appointed junior managers
Major consumer products producer
Elective training

And many more

Other Problem Solving Related Training

Problem-Solving Skill Instructor Commentary

These days, many companies have introduced problem solving training and now problem-solving is something we often hear about. What way of thinking is required for problem solving? Let’s explain using a simple example. If a store manager inquired of you, “Our sales are falling. What should we do?,” how would you answer?

Some people might begin by thinking of measures to take, such as “place ads” or “Introduce new products.” But will such measures really lead to solving the problem? Even if you place ads, if the cause of the problem is the products are not attractive, will people come to the store? Will they purchase things? And even if you introduce a new product, if the cause of the problem is the prices are too high the customers won’t buy them.

If you execute measures in this way, you can readily see that they will not be effective if they are not related to the cause of the problem. So do you start by thinking about the causes? Actually, no. Before that you must think about where the problem is occurring, such are the number of customers declining?, are sales per customer falling?, or is the purchase rate dropping? or else you will have to think about all of the possible causes for each of these areas, which is very inefficient.

When problem solving, you must first start with identifying where the problem is occurring. Next you must search for what is causing the problem and for what reason. Finally, you need to plan measures that will eliminate the causes. These 3 steps are taught during Precena’s problem solving training and are the standard sequence for problem solving.